Shipping 

Shipping is within Canada.
 
We ship using Canada Post, and all orders are processed and shipped Tuesday - Friday 10am-6pm EST. Please allow for 24 hours to accept and process orders. An email confirmation will be sent once your items have shipped. 
 
Flat rate shipping is $12. Please contact us for expedited shipping rates as needed. Complimentary in-store pick up is also available for online orders. CLEMENTINE'S is not responsible for lost or damaged packages, though we do our very best to ensure you receive your package in perfect condition.  
 

Returns

All sale items & luxury resale items are final sale.
 
If you wish to return your purchase please contact us within 24 hours of receiving your package. Store credit or exchange will be issued for all returns, no refunds. Please thoroughly review the specifications of each item prior to purchasing. Feel free to contact us with any further inquiries regarding products of interest or returns at style@clementinesluxury.com or 416-966-2662 from 10am-6pm EST between Tuesday and Friday.
 
Shipping & Returns terms are subject to change without notice.