Please find CLEMENTINE'S terms & conditions for shopping online, here. Feel free to reach out with any additional questions at or call us at 416-966-2662 during shop hours. By using this website, you accept the policies set forth in this Privacy Policy.

All sale and promotional items, earrings, face masks, personal fragrance, art, and gift cards are final sale. Shipping is non-refundable.
Items can be returned within 7 days for exchange or store credit, no refunds. Items must be returned in the same condition they were sent and with tags. Anything returned with damages or marks will not be accepted.